Payment Options

• Online Credit Card Payment
• Direct Wire Transfer

By proceeding with payment, please make sure to read guidelines carefully

PAYMENT TERMS

What types of cards are accepted?

We accept Visa, Mastercard, and American Express

Why is there a 4% charge?

This mode of payment has a 4% bank surcharge that has to be added on top of the original amount. The 4% charge does not come from Primate Safaris; it is a bank surcharge for credit card transactions.

Why should I make payment using credit card?

Credit card payment is the fastest and easiest method of making payments to us. We can immediately get an approval once the payment was processed. This payment method helps us confirm reservations easily.

How would I know if the credit card payment is successful?

After you input the card details thru the secured site, you’ll see the approval and the online receipt that you must print out for your records. Kindly send us a copy of the payment receipt to confirm your reservation promptly.

What happens if my credit card transaction fails?

If your credit card transaction fails, you may need to contact your bank to authorize payments to Tanzania. Oftentimes, banks may put a caveat to protect their customers from fraudulent transactions in foreign countries.

Direct Wire Transfer

Below are the details you’ll need to process a direct wire transfer to our account. Please note that using this method, bank charges will be shouldered by the client. Kindly ensure that the final account name is mentioned in the transfer copy. This payment method may take a minimum of 7 business days to complete.

What are the banking details?
Account Name: Primate Safaris (U) Limited XXXX XXX XXX XXXXXX
How do I make a direct wire transfer?
A direct Wire Transfer can be done through online banking or by visiting your local bank. It is also imperative that the beneficiary’s account details are accurate to avoid disputes.
How much are bank charges for the beneficiary bank account?
Depending on the bank used to process the wire transfer, approximately $25 – $75 should be kept as a provision for the beneficiary bank account charges.
What’s next after the wire transfer is completed?
Once the wire transfer was completed successfully, you’ll need to send us a scanned copy of the transaction confirmation so that we can follow up thru our bank.
What’s the turn around time for the payment to get to us?
International Direct Wire Transfer may take up to 7 business day before it gets credited to our account.

Cancellation Policies & Fees

More than 120 days before the safari or tour starts, 25% off the payment. 119 to 90 days before the safari or tour starts, 50 % off the payment. 89 to 31 days before the safari or tour starts, 75 % off the payment. 30 days and below or No Show, 100% off total costs.
Note: Tour packages are confirmed upon receipt of 30% deposit of the total cost of the package. Balance Payable in full 30 days prior to arrival. Full payment or 50% is required if the tour is booked less than 30 days.

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